Thursday, November 12, 2009

Course Summary

What I liked most about this course has been that it took me deeper into websites than I would have gone on my own initiative. I enjoyed critiquing websites and especially valued the HON assignment that reviewed the quality and reliability of websites for healthcare on the Internet. While the journey has been good for me and one that has taught me much, I am equally certain that online education has limitations and is still in the growth and development stages.

For me the greatest challenge was opening all of the windows to see if the assignments were placed everywhere they belonged. The semantics of learning made it hard to enjoy the content at times. My own lack of exposure to online courses limited me, and I did not know what questions to ask or who could answer them. Younger classmates or those with children old enough to help were able to unblock content that I did not know I had not even viewed!

I do use technology and plan to continue learning new programs, but I have been surprised at how much has been new for me this semester. This is a definite first course in the DNP curriculum, and I am thankful to have it early in the program. It seems well placed and parallels other things that we have to do in other courses.

My main suggestion is for more communication between faculty and students. It is always helpful to know if papers are received and properly cited or placed. For example, the Leadership course faculty always sends a brief, "Received your paper" note in email, and that relieves anxiety about getting things turned in properly and timely. Also the numbering of modules was fairly confusing to me. One through six is linear and easy enough, but they were not always numbered that way, matching dates are also nice to have for each semester. The reading was helpful and informative, though it seemed quite a large volume. The stack that I have printed and read for this class is far more than in other classes. I even think it would be great to know how long the podcast would last just for planning time to sit down and listen since some I viewed were very short and others were a full hour each. The time could be added to the module READ section.

In conclusion, I have learned so much that I smile when I think about how fast we have traveled through creation of a blog, literature searches, End Notes, Ref Works, Websites, PDA downloads, HON critiques, using Pod Casts, downloading videos, unblocking syllabi's, and logging onto wireless sites (in Little Rock, AR, Dallas Fort Worth, and Salt Lake City both on campus and in the hotel). The class has stretched me, and I am glad for it. Thank you! Now I get to share what I have learned with others. For example a faculty colleague just asked me how to set up a blog, and I had the knowledge to help her. One of my assignments for the BSN students who I teach was for them to locate materials online that have the HON seal. So this class has been like a stone tossed into the water, and now the ripples have begun to reach others.

Saturday, November 7, 2009

Policy-Ethics-Informatics

The U. S. Department of Health & Human Services Agency for Healthcare Research and Quality is a complex site full of articles, comparisons, tables of recommendations, and links to reputable organizations in healthcare. As I surveyed the site, I was surprised at what a high level the materials seemed to be as compared with other consumer sites previously visited. Because it is a government operated site, there is data related to grant money available and detailed cost analysis of health procedures that only providers could possibly understand (Agency for Healthcare Research and Quality, 2009). The research portion of this website contained articles that providers might be interested in reading, but I wonder how many actually go to the site to read the results. After listening to Deane Rehm's Public Radio Broadcasting panel discussion where she stated that only about 20% of physicians use the Internet sources for healthcare (Hanberg, 2009), it would seem reasonable to assume that the majority of physicians do not frequent this site.



Viewing this website as a consumer, there appeared to be two main elements of value, health promotion and hospital comparison. In order to promote health, there were charts detailing what tests are recommended, but how often the tests ought to be obtained was unclear. There were links to other entities such as the CDC (Center for Disease Control) which could prove helpful; for example, this link to the CDC better explained when to get certain immunizations. The second item of value to consumers was the ability to compare hospital services with one to another in selected counties or states. Most likely hospitals review these statistics to make sure they hold a secure ranking and reputation (Agency for Healthcare Research & Quality, 2009). These posted statistical comparisons could pose a threat to hospitals that do not perform well.



Authenticity is of concern because hospitals submit their own data which raises questions about accuracy. In Leah Curtin's article, she explained Moor's two stages of computer technology with the first being "introduction" and the second being "permeation" where we are clearly just beginning as healthcare providers. Moor is quoted describing computer ethics as "policy vacuums" (Curtin, 2005), which agreed with what Deane Rehm's panelist Eric Corbetts said, "We are in the early days of medical use...with reimbursement issues and privacy issues" (Hanberg, 2009). During this same podcast interview, Don Depner seemed pleased that consumers are being "empowered" and he related systems that provide privacy such as the use of Health Vault for storing private information. He echoed the need for public policy development (Hanberg, 2009). Ethics and the utilization of the Internet pose many questions yet to be resolved for healthcare provision. Though resources are abundant, authenticity and privacy are vital considerations.



During the same podcast, Jonathan Winer talked about how expensive systems are for providers to establish but that informatics systems would increase the ability to flag problems where patient follow up is imperative. Later in the podcast one of the three panelist mentioned that doctors are not accustomed to active patients and state that systems are only as smart as the people who build them (Hanberg, 2009). There seemed to be a resistance in providers trusting materials found on the Internet and clearly there must be a shift in the expectation that physicians' knowledge could be shared or in any way equaled. Physician reimbursement is an issue when using Internet and email type involvement with patients (Hanberg, 2009).



In summary, my concerns are that electronic patient information needs to be secure and shared only by permission with new providers. Providers in turn must be educated on obtaining accurate medical information from clinical decision support tools and location and access of authentic consumer health information electronically. Finally, policy needs to be written that keeps up with the changing modalities of healthcare delivery so that we can provide the best quality, efficiently, and at a reasonable cost.







Agency for Healthcare Research and Quality, (2009). Retrieved November 7, 2009 from: www.ahrq.gov/



Curtin, L.L. (2005). Ethics in informatics: the intersection of nursing, ethics, and information technology. Nursing Administration Quarterly, 29(4), 349-352.



Hangerg, A. (2009). Ethics & informatics, Allen Hanberg's Album Podcast, "E-Health" Diane Rehm retrieved November 7, 2009.